We now provide all customers with dynamic bitcoin addresses for their Xapo Wallet. This is designed to provide more privacy to our users by generating a new wallet address each time funds are received. Any previous addresses generated (including your original) can still receive bitcoins and will be linked to the same Xapo Wallet. But now you can choose to provide a new address following each transaction, so your private balances are not publicly visible.
To order your Xapo Debit Card, go to your main wallet and click on "Get Yours" on the upper left hand side. If you cannot see this icon in your main wallet, unfortunately we cannot issue cards in your country.
Once you click on the button, you will be taken through a sequence of steps to complete your card order. Please note that you must have sufficient funds in bitcoin in your main wallet to complete your card order - remember to check the fee schedule.
Standard card deliveries usually take about 10-15 days within Europe, and 20-35 days outside of Europe (depending on your local postal service). Expedited shipping (tracking ID included) is provided by DHL and takes a maximum of 7 days.
To purchase bitcoins with Xapo, simply login to your account and click on the red "buy bitcoins" button. You will be given 300 seconds to lock in a bitcoin price for the amount that you'd like to buy. First, the specific payment methods that apply to you will be shown, then you'll be sent the instructions for how to pay for your bitcoin!
If you have any doubt when buying bitcoin with Xapo, please email email@example.com.
The Xapo Wallet is like your physical wallet. It has no fees, no delays, and no geographic limitations, which means you can move bitcoin when you want and where you want with the click of a button.
The Xapo Vault is like your savings account. It keeps your bitcoins in total lockdown using layers of proprietary security protocol to keep your bitcoin locked away in deep cold storage until you're ready to access them.
Both the Wallet and the Vault are free-of-charge!