1.In order to fund your wallet via Neteller, please click the Add Funds button in your Dashboard after logging into your Xapo account;


2.Click Online payment Processor in your list of options, and select Neteller on the next page as your preferred online payment processor and follow the payment instructions;


3.Add the total amount you wish to pay and review your order.

While reviewing your order, you'll notice the total cost will be updated to include applicable processing fees.


4.When confirming you will be directed to Neteller. You will be asked to sign into your account to complete your payment.



If this is the first time that you use Neteller, please create an account in a separate window and come back with your Neteller account login details.


When creating your new account, Neteller will ask you for the following information:

  • your email address
  • Password
  • Account currency 
  • Name
  • Date of birth
  • Address
  • Phone number


Once your account has been created, you'll receive a Neteller secure ID.

Please keep this number in a safe place as you'll be required to enter your ID number to complete certain transactions with Neteller!


5.Once you are ready to confirm the transaction, simply click Continue.

Do not send any payment from a business account unless it has already been registered and approved by Xapo.
We will reject the processing of your funds if they are sent from an account that is NOT in your name.
All fees and additional charges involved in wire return will be deducted.


If you encounter any problem regarding your payment, please contact us and we'll get in touch as soon as possible.