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How do I sign up and create an account?

Creating your new account at Xapo is done directly through the Xapo app. Once you have downloaded the app, simply open it up and follow the instructions below!


You can create your new account using the Xapo app (Android or iPhone).


Select an option to continue:


How to create an account using the Xapo app (Android).

Open the Xapo app and log in to your account.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Send Verification Code.
All Android devices will automatically process the verification code.
Select your preferred sign-up method.
  • You can link your account to your Facebook or Google account; the registered email address will be the one associated with your Xapo account.
  • Otherwise, you can sign up directly with your email address.
Enter your email address.
  • This email address will be associated with your Xapo account and will be used for all future correspondences.
  • Tap Next to continue.
If you've signed up using Facebook or Google from Step 2, this step will be automatically skipped.
Complete the sign-up form with your personal details.
  • Make sure that the information you provide is the exact same information as your official ID.
  • After verifying all of the information is correct, tap Continue and accept our Terms of Use.
Create your 4-digit PIN.
  • Make sure to choose a PIN you'll remember, as it will be requested at every login.
Create your password.
  • Your password is a supplemental code separate from your PIN.
  • While your PIN is the primary code you use for most actions, your password will sometimes be required for additional transactions, such as withdrawing money from your Vault to your Wallet.
  • Tap Confirm to continue.
Take a selfie.
Complete the registration by verifying your email address.
  • An email from Xapo will automatically be sent to you at this step.
  • Click the link in the message to finish the sign-up process.

If you've signed up using Facebook or Google from Step 2, this step will be automatically skipped.

Your account has now been created!

In order to start using and accessing all of Xapo's features, we must verify your account with an official government-ID and proof of address.

Once your account is approved, you'll have access to your money anywhere you go, all in one place!


How to create an account using the Xapo app (iPhone).

Open the Xapo app and log in to your account.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next to continue.
  • You will receive an SMS with a 6-digit code verification code.
  • Enter this code into the Xapo app and tap Next.
  • Select your preferred sign-up method.
    • You can link your account to your Facebook or Google account, and the registered email address will be the one associated with your Xapo account.
    • Otherwise, you can sign up directly with your email address.
    Enter your email address.
    • This email address will be associated with your Xapo account and will be used for all future correspondences.
    • Tap Next to continue.

    If you've signed up using Facebook or Google from Step 2, this step will be automatically skipped.

    Complete the sign-up form with your personal details.
    • Make sure that the information you provide is the exact same information as your official ID.
    • After verifying all of the information is correct, tap Next and accept our Terms of Use.
    Create your 4-digit PIN.
    • Make sure to choose a PIN you'll remember, as it will be requested at every login.
    Create your Password.
    • Your password is a supplemental code separate from your PIN.
    • While your PIN is the primary code you use for most actions, your password will sometimes be required for additional transactions, such as withdrawing money from your Vault to your Wallet.
    • Tap Confirm to continue.
    Take a selfie.

    Don't worry – this selfie is only used for the verification process and nothing more!

    Complete the registration by verifying your email address.
    • An email from Xapo will automatically be sent to you at this step.
    • Click the link in the message to finish the sign-up process.

    If you've signed up using Facebook or Google from Step 2, this step will be automatically skipped.

    Your account has now been created!

    In order to start using and accessing all of Xapo's features, we must verify your account with an official government-ID and proof of address.

    Once your account is approved, you'll have access to your money anywhere you go, all in one place!

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