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How do I log into my Xapo account?

Once you have successfully signed up to create your Xapo account, you can immediately log in to your account to start accessing all of Xapo's features!

You can log in to your Xapo account using the Xapo app (Android or iPhone) or a web browser.

Select an option to continue:

Android
iPhone
Web Browser

How to log in to your Xapo account using the Xapo app (Android)

Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Send Verification Code.
Wait for the 6-digit SMS code to be sent to your phone.
  • On an Android device, the 6-digit code will automatically be detected and verified.

In the event that you don't receive the code, you can request a phone call on this screen after 30 seconds.

Enter your PIN.
  • This is the 4-digit PIN you created during the sign-up process.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.


How to log in to your Xapo account using the Xapo app (iPhone)

Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next.

Wait for the 6-digit SMS code to be sent to your phone.

  • Enter the 6-digit SMS code on this screen.
  • Tap Next.

In the event that you don't receive the code, you can request a phone call on this screen after 30 seconds.

Enter your PIN.

  • This is the 4-digit PIN you created during the sign-up process.

In the event that you forgot your PIN, tap Forgot PIN? to reset your PIN.


How to log in to your Xapo account using a web browser
Log in to your Xapo account.
  • Enter the email address or phone number associated with your account.
  • Enter the 4-digit PIN that you created during the sign-up process.

In the event that you forgot your PIN, click Forgot your PIN? to reset your PIN.

Enter your 6-digit second-factor code.
  • Open the Xapo app and log in to your account
  • Select the Profile tab.
  • Scroll down to Settings, then tap Second Factor.
  • Enter the 6-digit second-factor code into the login page on your web browser.

This is a one-use code that expires every 30 seconds. Make sure you have enough time to type the code and enter it before it expires.

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