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How do I add money through an online payment processor?

Depending on your country of residence, you will have a variety of options available to add money unique to you.

Payment methods are subject to availability within your country of residence.
The only payment methods that Xapo currently offers in your jurisdiction will be those displayed in your account when you place an order with us.

We partnered with two Online Payment Processors:

  • Neteller;
  • Skrill.


While each option may have different transaction limits/fees, processing times, and cancellation policies, you can add money through these third-party payment processors using the Xapo app (Android or iPhone) or a web browser.


Select an option to continue:


How to add money through an online payment processor using the Xapo app (Android).

Open the Xapo app and log in to your account.

  • Select the Wallet tab.
  • Tap Add Money at the top of your screen.
Choose a method to add money.
  • Select Online Payment Procesor.
Choose a method to add money.

You will see a number of options depending on your country, as well as the currency supported by the payment processor.

  • Select your preferred option to continue.
Add Money.
  • Enter the amount you would like to add.
  • Tap to confirm the transaction.

You must select an amount within the minimum and maximum transaction limit.

Review and confirm the transaction.

When reviewing your order, the system will automatically display a breakdown of the Total Cost showing:

  • Amount to add
  • Processing Fee
  • Total to deposit

Tap Confirm to finalize your transaction or Reject to go back.


How to add money through an online payment processor using the Xapo app (iPhone).

Open the Xapo app and log in to your account.

  • Select the Wallet tab.
  • Tap Add Money at the top of your screen.
Choose a method to add money.
  • Select Online Payment Procesor.
Choose a method to add money.

You will see a number of options depending on your country, as well as the currency supported by the payment processor.

  • Select your preferred option to continue..
Add Money.
  • Enter the amount you would like to add.
  • Tap to confirm the transaction.

You must select an amount within the minimum and maximum transaction limit.

Review and confirm the transaction.

When reviewing your order, the system will automatically display a breakdown of the Total Cost showing:

  • Amount to add
  • Processing Fee
  • Total to deposit

Tap Confirm to finalize your transaction or Cancel to go back.


How to add money through a bank transfer using a web-browser.
Log in to your Xapo account.
  • Click Add Money at the top-right corner of your screen.
Choose a method to add money.
  • Select Online Payment Procesor.

On the next screen, you will see a number of options depending on your country, as well as the currency supported by the payment processor.

  • Select your preferred option to continue.
Add Momney.
  • Enter the amount you would like to add.
  • Click Go to Checkout to confirm the transaction.

WHAT NEXT:

Depending on your selected payment method, you will be prompted to make a payment through either:

  • Skrill
  • Neteller
  • COMPLETE YOUR ORDER THROUGH SKRILL

When confirming your request you will be directed to Skrill, a trusted online payment processor.

You will be asked to sign in or open a new account to complete your payment.

If this is the first time that you use Skrill, please create an account in a separate window and come back with your Skrill account login details.

Once you signed in, follow the final prompts provided by the payment processor's website to complete your order.

We will reject the processing of your funds if they are sent from an account that is NOT in your name.

So make sure that your card is under the same name as your Xapo account.

  • COMPLETE YOUR ORDER THROUGH NETELLER

When confirming your request you will be directed to Neteller, a trusted online payment processor.

You will be asked to sign in or open a new account to complete your payment.

If this is the first time that you use Neteller, please create an account in a separate window and come back with your Neteller account login details.

Once your account has been created, you'll receive a secure ID.

Please keep this number in a safe place as you'll be required to enter your ID number to complete certain transactions with Neteller!

Once you signed in, follow the final prompts provided by the payment processor's website to complete your order.

We will reject the processing of your funds if they are sent from an account that is NOT in your name.

So make sure that your card is under the same name as your Xapo account.

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