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How do I add money through an online payment processor?

Depending on your country of residence, you will have a variety of options of bank transfers available unique to you.

Payment methods are subject to availability within your country of residence.
The only payment methods that Xapo currently offers in your jurisdiction will be those displayed in your account when you place an order with us.

 

We partnered with two Online Payment Processors:

  • Neteller
  • and Skrill

 

While each option may have different transaction limits/fees, processing times, and cancellation policies, you can add money through these third-party payment processors through the same process found below. You can do this using the Xapo app (on an Android device or your iPhone) or your web-browser using a computer.

 

 

Choose by clicking on your preferred method:

 

Android

iPhone

web-browser

 


 

Using your Xapo mobile App

 

How to add money through an online payment processor using your Android phone, step by step.

 

 

Log in to your Xapo account using the mobile app.

  • Go to your Wallet tab.
  • At the top of your screen, tap ADD MONEY.

 

 

Select a method to add money

  • Select Online Payment Procesor

 

 

Select a method to add money

You will see a number of options depending on your country, as well as the currency supported by the payment processor.

  • Select your preferred option to proceed

 

 

Add Money

Type the amount you would like to add (make sure you’re aware of the currency the order will be processed in).

If you select an amount outside of the minimum/maximum allowed by the payment processor, a message will pop-up to notify you of the limit required.

To confirm, tap

 

 

Review and Confirm the transaction

When reviewing your order, the system will automatically display a breakdown of the Total Cost showing:

  • Amount to add
  • Processing Fee
  • Total to deposit

Confirm your request by tapping CONFIRM.

 

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How to add money through an online payment processor using your iPhone, step by step..

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Log in to your Xapo account using the mobile app.

  • Go to your Wallet tab.
  • At the top of your screen, tap ADD MONEY.

 

 

Select a method to add money

  • Select Online Payment Processor

 

 

Select a method to add money

You will see a number of options depending on your country, as well as the currency supported by the payment processor.

  • Select your preferred option to proceed

 

 

Add Money

Type the amount you would like to add (make sure you’re aware of the currency the order will be processed in).

If you select an amount outside of the minimum/maximum allowed by the payment processor, a message will pop-up to notify you of the limit required.

  • To confirm, tap

 

 

Review and Confirm the transaction

When reviewing your order, the system will automatically display a breakdown of the Total Cost showing:

  • Amount to add
  • Processing Fee
  • Total to deposit

Confirm your request by tapping CONFIRM.

 

Take me back to the top

 

 


 

 

 On your computer using a web browser

How to add money through an online payment processor using a web browser on your Mac or PC.

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Log in to your account at xapo.com

  • On your main Dashboard, click Add Funds.

 

 

 

Add Money

  • Select Online Payment Processor in your list of options;

 

 

 

Select a method to add money

You will see a number of options depending on your country, as well as the currency supported by the payment processor

Select your preferred option and click Select Method

 

 

 

Enter amount

  • Enter the amount of money you’d like to add (make sure you’re aware of the currency the order will be processed in)

If you select an amount outside of the minimum/maximum allowed by the payment processor, a pop-up message will notify you of the limit required.

When entering the amount, the system will automatically display a breakdown of the Total Cost showing:

  • Amount to add
  • Xapo fee
  • Processing fee
  • Total to deposit

Click Continue

 

 

 

Review and Confirm the transaction

  • To validate click Confirm.

 

 

 

 

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COMPLETE YOUR ORDER

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Depending on your selected payment method, you will be prompted to:

 

 

  • Complete your order through Skrill

When confirming your request you will be directed to Skrill, a trusted online payment processor.

 

 

You will be asked to sign in or open a new account to complete your payment.

If this is the first time that you use Skrill, please create an account in a separate window and come back with your Skrill account login details.

Once you signed in, follow the final prompts provided by the payment processor's website to complete your order.

We will reject the processing of your funds if they are sent from an account that is NOT in your name.
So make sure that your card is under the same name as your Xapo account.

 

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  • Complete your order through Neteller

When confirming your request you will be directed to Neteller, a trusted online payment processor.

 

 

You will be asked to sign in or open a new account to complete your payment.

If this is the first time that you use Neteller, please create an account in a separate window and come back with your Neteller account login details.

Once your account has been created, you'll receive a Neteller secure ID.

Please keep this number in a safe place as you'll be required to enter your ID number to complete certain transactions with Neteller!

Once you signed in, follow the final prompts provided by the payment processor's website to complete your order.

We will reject the processing of your funds if they are sent from an account that is NOT in your name.
So make sure that your card is under the same name as your Xapo account.

 

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