For security and convenience, it's highly recommended to download the Xapo App to get your Second Factor Authentication 6-digit code directly from instead of relying on SMS as we are moving over to a more app-based platform.


Get your second-factor code directly from the Xapo App!

Download the Xapo App and log into your account (ID Verification may be required)

Go to your mobile phone profile tab. This is where you’ll find your second-factor code.

Enter the code whenever it is requested for your Xapo account!



To avoid SMS and increase the security of your account, the Xapo app is the best way to receive your second-factor code! This will help avoid any problem that your SMS service provider may have in the future.


If you have trouble with the app, you will have the ability to request the SMS 2 minutes after being asked for the second-factor code.


Get the Xapo apps here


Not receiving the SMS? Here are some troubleshooting tips!