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How do I log into my Xapo account?

Once you have successfully signed up to create your Xapo account, you can immediately log in through the Xapo app, or the web browser version of your account!

You can log into your Xapo account using the Xapo app (Android or iPhone) or a web browser.

Select an option to continue:

How to log into your Xapo account using the Xapo app (Android)

1. Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next.

2. Wait for the 6-digit SMS code to be sent to your phone.

  • On an Android device, the 6-digit code will be automatically detected and verified.

3. Enter your 4-digit PIN.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.

How to log into your Xapo account using the Xapo app (iPhone)

1. Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next.

2. Wait for the 6-digit SMS code to be sent to your phone.

  • Enter the 6-digit SMS code on this screen.
  • Tap Next.

In the event that you don't receive the code, you can request a phone call on this screen by tapping Get a call instead.

3. Enter your 4-digit PIN.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.

How to log into your Xapo account using a web browser

1. Visit account.xapo.com.

  • Enter the email address or phone number associated with your Xapo account.
  • Enter your 4-digit PIN.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.

2. Open the Xapo app on your mobile device.

  • Enter the 6-digit 2FA code within your profile settings.
  • Click Submit to log in.

If you've changed your phone number, click New mobile number? to verify your new number.

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