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How do I reset my PIN?

If you forgot and no longer have access to your 4-digit PIN to log in to your Xapo account, you can reset your PIN with the steps below.


You can reset your PIN using the Xapo app (Android or iPhone).

Select an option to continue:

Android
iPhone

How to reset your PIN using the Xapo app (Android)

Open the Xapo app.

  • Tap Forgot? at the bottom of your screen.
  • Tap Reset PIN to confirm.
Check your email inbox.
  • Open the email and follow the instructions included in the message.

How to reset your PIN using the Xapo app (iPhone)

Open the Xapo app.

  • Tap Forgot PIN? at the bottom of your screen.
  • Tap Reset PIN to confirm.
Check your email inbox.
  • Open the email and follow the instructions included in the message.
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