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There are two ways to change the phone number on your Xapo account:

If you no longer have access to your 4-digit PIN number to log into your Xapo account:

1. On the login page click on “Forgot your PIN?”;

 

 

2. Once clicked, an email will be sent to your registered email address with a verification code.

Make sure to check your email for the most recent verification code.

 

 

3. When you click on “set new PIN” in the email, you'll easily be able to reset and confirm your new PIN!

 

 

 

If you still have access to your 4-digit PIN number to log into your Xapo account, please follow the steps below:

1. Login to your Xapo account with your email address, 4-digit PIN and 6-digit second factor. Once logged in, you will be able to reset your PIN number from your security settings (click the avatar in the upper right-hand corner).

 

 

2. From your Security Settings page, click on “Change PIN”.

 

 

3. You’ll be taken to a new page where you can confirm your current 4-digit PIN number before changing it to a new 4-digit PIN number.

 

 

Once done, simply click on “Save”!

=)