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How do I verify my phone number?

The first step required when signing up for a new Xapo account is to verify your phone number. This process is also required if you're logging into an account if you have previously logged out, or if you're accessing your account from a new device.

You can verify your phone number using the Xapo app (Android or iPhone).

Select an option to continue:

How to verify your phone number using the Xapo app (Android)

1. Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next.

2. Wait for the 6-digit SMS code to be sent to your phone.

  • On an Android device, the 6-digit code will be automatically detected and verified.

In the event that you don't receive the code, you can request a phone call on this screen after 30 seconds.

3. Enter your 4-digit PIN.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.

How to verify your phone number using the Xapo app (iPhone)

1. Open the Xapo app.

  • Select your country of residence.
  • Enter your phone number.
  • Tap Next.

2. Wait for the 6-digit SMS code to be sent to your phone.

  • Enter the 6-digit SMS code on this screen.
  • Tap Next.

n the event that you don't receive the code, you can request a phone call on this screen after 30 seconds.

3. Enter your 4-digit PIN.

In the event that you forgot your PIN, tap Forgot? to reset your PIN.

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