Why does Xapo ask for my personal information?

Xapo aims to provide global banking services for bitcoin but is not designed to provide an anonymous service. By providing some basic information, our users will help Xapo and the bitcoin community to create equally convenient security and consumer protection and ultimately bring more trust to bitcoin!

Being a financial services company, Xapo offers products and services that allow our users to store and transact with their bitcoins. Xapo will request certain information depending on risk factors, actions performed within an account (such as buying bitcoin) and/or to comply with applicable regulations in certain jurisdictions.

Users that do not want to comply with these requirements have the option to close the account and be able to send the funds out. However, Xapo hopes that our users understand the need for this information and how it will be kept just as safe as your bitcoins!

Was this article helpful? We appreciate all feedback and suggestions!
We're sorry to hear that. We'd love to know how we can improve this article for you.

Was the information not clear enough?

Was there incomplete or missing information?

Did you spot any errors?

Please let us know below!

Thanks for the feedback!
Can't find what you are looking for?